What Is difference between the ToughCam and ToughCam Pro?

While the price difference between these two cameras is small, the differences in features and functions are great. The ToughCam holds up to 100 images, has no voice annotation, and has only 1 temperature measurement spot. The ToughCam Pro can hold up to 1000 images, has voice annotation, and has multiple temperature measurement spots and has a wider field of view. Generally speaking both thermal imaging cameras are great tools; however the Pro series allows for more functions and features for professionals seeking the most of their cameras. Please call 1(409)861-0788 for more information.

Are your cameras FDA approved as Medical Devices?

As of 2009, we are proud to say that ICI is only one of two infrared camera manufacturers that has FDA 510K clearance to market our S and P series infrared cameras as medical devices. We have specifically built a medical infrared imaging camera for medical use, the ICI ETI 7320 P.

The ICI Series P and S Infrared Cameras, which provide capture of skin surface temperature of any part of the body, and the IR Flash Software version 1.0, which provides visualization and reporting functionality, are intended for use as an adjunct to other clinical diagnostic procedures in the diagnosis, quantifying, and screening of relative skin surface temperature.

There are no "FDA approved" infrared cameras currently on the market. There are only FDA cleared cameras.

FDA 510K Medical Device Clearance

What is Calibration?

At ICI we recommend that you have your infrared camera calibrated once yearly. Calibration is a process of ensuring that the temperature measurement of your infrared camera stays within the industry standard of ± 2° C or ±2%, whichever is greater. Calibration ensures accuracy when measuring temperature, un calibrated cameras may produce highly inaccurate temperature readings resulting in a misdiagnosis.

Do you offer custom infrared camera systems?

Definitely! At ICI we are always up to a challenge and are more than willing to work with any company to help design, manufacture, and install infrared imaging camera systems for a multitude of applications.

How long is delivery?

Delivery depends on stock at hand, please call and we will let you know an exact date. Generally if we do not have the thermal imaging camera in stock, it will take 60 to 90 days for delivery. Custom Projects and requests may take up to 90 to 180 days to fill.

What lenses are available for the 7320 series cameras?

Optional lenses: 18mm, 50mm, 75mm, 100mm, 150mm

Is software included?

Unless otherwise requested, all of our infrared thermal imaging cameras come with software. The software, unless otherwise stated, is included in the price of the infrared camera. Please call for details.

Is a warranty included, can I get an extended warranty?

All new ICI cameras come with a 1 year manufacturers warranty. At any time during the warranty that your camera may need repair, we will attempt to provide you a loaner infrared camera during the period of repair, to ensure that you are able to continue your work. An extended warranty is available for an extra year, please call for the price and details.

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